Japan-GO 标志

Japan-GO

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Billing & refunds

How Japan-GO Membership works and when refunds apply.

Membership periods

Japan-GO Membership is a one-time payment for 1, 3, or 6 months (30, 90, or 180 days from purchase) of unlimited pt. It does not renew automatically.

If you buy again while your membership is active, the new period starts when the current one ends.

Refund policy

  • Duplicate charges are fully refunded.
  • Activation failures are fully refunded.
  • Once you've used your membership, refunds are generally not available.
  • Contact support@japan-go.app if you need help.

Legal disclosure

See 特定商取引法に基づく表記 for product price, payment timing, service delivery timing, and refund terms.